Welcome to the website operated by SUPERIOR Formulas (“SUPERIOR Formulas,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of [your domain] and any related sites, mobile experiences, emails, accounts, and services we provide (collectively, the “Site”). By accessing or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site.
Not medical advice: Content and products on this Site are for general informational purposes only and are not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare professional before using any dietary supplement, especially if you are pregnant or nursing, have a medical condition, or take medications. Statements on this Site have not been evaluated by the U.S. Food and Drug Administration (FDA).
1) Eligibility & Your Account
• You must be 18 years or older (or the age of majority in your jurisdiction) to make a purchase. If you create an account, you are responsible for keeping your login credentials confidential and for all activity that occurs under your account.
• We may refuse service, close accounts, or cancel orders at our discretion, including if we suspect fraud, abuse, or violation of these Terms.
2) Permitted Use; Prohibited Conduct
You may use the Site for personal, non‑commercial purposes in accordance with these Terms. You agree not to:
• Violate any law; infringe any intellectual‑property, privacy, or publicity right; or submit false, misleading, or libelous content.
• Interfere with the Site’s operation (e.g., malware, scraping, crawling, data mining, reverse engineering, or excessive requests) except as permitted by law.
• Use the Site to advertise, solicit, or resell products without our written permission.
3) Health Information & FDA/DSHEA Notice
Information provided by SUPERIOR Formulas (articles, guides, labels, FAQs, COAs, customer service responses, etc.) is educational and not a substitute for professional medical advice. Dietary supplements may interact with medications or underlying conditions. Use only as directed on the label. Discontinue use and consult a clinician if you experience any adverse reaction.
4) Orders, Pricing & Availability
• Orders. Your order is an offer to buy; we may accept or reject for any reason (including product unavailability, suspected fraud, or pricing errors). If we cancel, we’ll refund any charged amount.
• Pricing & Errors. Prices, promotions, and availability are subject to change without notice. We reserve the right to correct errors even after submission or confirmation of an order.
• Taxes. You are responsible for any applicable sales, use, VAT/GST, or other taxes and fees.
• Risk of Loss. Title and risk of loss pass to you upon our delivery to the carrier.
• Not for Resale. Purchases are for end users only and not for resale without our written consent.
5) Shipping, Returns & Refunds
Shipping methods, delivery estimates, and return/refund options are described in our Shipping Policy and Returns & Refunds Policy, which are incorporated into these Terms. We may update those policies from time to time. If a package is marked “delivered” by the carrier but you cannot locate it, please follow the steps in our policies.
6) Subscriptions & Recurring Billing (if offered)
If you enroll in “Subscribe & Save” or any auto‑delivery plan:
• You authorize us (and our payment processor) to charge your chosen payment method at the selected interval until you cancel.
• Prices and discounts may change with notice prior to your next charge.
• You can cancel or modify at any time before the next renewal cutoff as stated in your account or confirmation email.
• By enrolling, you agree to recurring electronic charges and to keep your payment details current.
7) Promotions, Gift Cards & Trial Offers
Promotional codes, discounts, and trial offers are subject to their specific terms and may not be combined, transferred, or redeemed for cash. We may limit quantities, eligibility, and duration. Gift cards are redeemable only on the Site and are not reloadable or refundable except where required by law.
8) User Content; Reviews
You may submit reviews, comments, questions, images, or other content (“User Content”). By submitting User Content, you:
• Grant SUPERIOR Formulas a worldwide, royalty‑free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, publish, translate, create derivative works from, distribute, display, and otherwise exploit your User Content in any media.
• Represent and warrant that your User Content is accurate, lawful, and does not infringe any third‑party rights, and that you have all rights needed to grant the above license.
• Understand we may moderate, edit, refuse, or remove User Content at any time.
Endorsement disclosures: If you have a material connection to SUPERIOR Formulas (e.g., employee, affiliate, or received free product), you must clearly disclose that connection in any review or endorsement as required by law.
9) Intellectual Property
All content on the Site-including text, graphics, logos, photographs, videos, product names, formulations, labels, and software-is owned by or licensed to SUPERIOR Formulas and is protected by U.S. and international laws. Except for the limited rights expressly granted in these Terms, we reserve all rights. You may not use our trademarks without our prior written consent.
10) Third‑Party Links & Resources
The Site may link to third‑party websites or resources (e.g., scientific articles, retailers, social platforms). We do not control or endorse those sites and are not responsible for their content, policies, or availability. Your use of third‑party sites is at your own risk.
11) SMS/Email Communications (if opted‑in)
By providing your email address or mobile number, you consent to receive transactional and promotional messages from us. Message and data rates may apply. You can opt out of marketing emails via the unsubscribe link and marketing texts by replying STOP; you will still receive essential transactional messages (e.g., order confirmations).
12) Disclaimer of Warranties
To the fullest extent permitted by law, the Site, its content, and all products and services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, title, non‑infringement, or that the Site will be uninterrupted, secure, or error‑free. Any reliance on Site content is at your own risk.
13) Limitation of Liability
To the fullest extent permitted by law, SUPERIOR Formulas and its officers, directors, employees, affiliates, agents, suppliers, or licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenues, data, goodwill, or other intangible losses; or damages related to personal injury or property damage arising out of or related to your use of (or inability to use) the Site or products-even if we have been advised of the possibility of such damages. Our total liability for any claim relating to the Site or products will not exceed the amount you paid to us for the product(s) at issue in the twelve (12) months preceding the claim.
Some jurisdictions do not allow certain exclusions or limitations; in such jurisdictions, our liability will be limited to the maximum extent permitted by law.
14) Indemnification
You agree to defend, indemnify, and hold harmless SUPERIOR Formulas and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site or products; (b) your violation of these Terms; or (c) your violation of any rights of another.
15) Copyright; DMCA
We respect intellectual‑property rights. If you believe material on the Site infringes your copyright, please send a notice to our DMCA agent with the following: (1) your physical/electronic signature; (2) identification of the copyrighted work and the allegedly infringing material; (3) your contact information; (4) a statement of good‑faith belief; and (5) a statement that the information is accurate and you are authorized to act. DMCA Agent: [Name/Title], SUPERIOR Formulas, [Street Address], [City, State ZIP], [dmca@superiorformulas.com].
16) Safety Notices; California Proposition 65
Some products may contain ingredients known to the State of California to cause cancer or reproductive harm. Where applicable, warnings will be provided on product pages or labels. For more information, visit www.P65Warnings.ca.gov. Always follow label directions and consult your healthcare professional.
17) International Orders & Compliance
If you access the Site or purchase products from outside the United States, you do so on your own initiative and are responsible for compliance with local laws, import rules, and taxes. We do not represent that the Site or its content is appropriate or available in every location.
18) Dispute Resolution; Arbitration; Class‑Action Waiver
Please read this section carefully-it affects your legal rights.
• Informal Resolution. Before filing a claim, you agree to try to resolve the dispute informally by emailing support@superiorformulas.com with “Dispute” in the subject line and a description of your claim. If we cannot resolve it within 30 days, either party may proceed as below.
• Binding Arbitration. Except for qualifying small‑claims actions, any dispute arising out of or related to these Terms, the Site, or our products will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will take place in [County, State], or by telephone/video or written submissions, as chosen by the arbitrator.
• Class‑Action Waiver. You and SUPERIOR Formulas agree to bring claims only in your individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding.
• Governing Law. These Terms are governed by the laws of the State of [State], without regard to conflict‑of‑law rules, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement.
If a court finds the class‑action waiver unenforceable, this entire arbitration section will be unenforceable, and the dispute will proceed in court.
19) Changes to the Site or Terms
We may update the Site and these Terms at any time. If we make material changes, we will post the updated Terms with a new “Last updated” date and, where required, provide additional notice. Your continued use of the Site after changes means you accept the updated Terms.
20) Termination
We may suspend or terminate your access to the Site (in whole or part) at any time for any reason. Sections that by their nature should survive termination will survive (including, without limitation, Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution).
21) Miscellaneous
• Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them without restriction.
• Entire Agreement. These Terms, together with the policies referenced here (including our Privacy Policy, Shipping Policy, and Returns & Refunds Policy), are the entire agreement between you and us regarding the Site and products and supersede all prior or contemporaneous communications.
• No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
22) Contact Us
SUPERIOR Formulas Address: 504 W Pueblo Santa Barbara CA 93105 Email: support@superiorformulas.com Phone: 805-724-4039 Hours: Mon-Fri, 9:00am-5:00pm [PST]
